Services
You Have 4,790,000 Choices.
How Do You Know Who’s Best?
Take the Risk, Guesswork & Frustration Out of Finding a Trusted Provider—Free.
At CCCG, we match you with the right provider based on your unique needs. Instead of wasting time on Google Searches, endless RFPs, and numerous follow-up conversations, CCCG will match over 32 benchmarks specific to your call center with our network of pre-vetted outsource providers using our Match Matrix™.
By doing so, you immediately benefit by starting with only the most qualified providers for your campaign leveraging CCCG’s relationships with 150+ outsource providers and 300+ software providers. We put our 75 years of combined experience working through hundreds of successful implementations, to work for you…without any obligation to move forward.
Oh, and did we mention our services are 100% free?
There's Nothing We Can't Handle. Try Us.
Outsource Contact Center Matching
Every website and sales rep says they’re the best, with Google showing you only 1% of the available options. We know who the top players are based on your industry, size, geography, call center type, complexity level, and 25 other attributes of your center—and put you in front of vetted recommendations with zero obligation to move forward.
Contact Center Operations Consulting
Finding a contact center operational expert can be a chore. If you’re looking for an objective call center expert with decades of experience running operations, look no further. We’ll assess your operations and make recommendations based on best practices. So you can bring your call center to the next level and leverage our proven track record of results.
Call Center Technology & Infrastructure
With hundreds of technology and infrastructure providers, knowing who to go with can seem impossible. Add in the fact that cloud-based organizations are buying their competitors while new ones come up with value propositions that can’t be ignored. We take the hassle out of your search and introduce you to providers who overdeliver on your needs, including Managed Servers, Managed Long Distance & Redundant Carriers, Managed Routers and VPN Devices, Broadband and Cloud Service.
Get Started In 3 Simple Steps
Book Your Free Call
Schedule your zero-obligation call to speak with an expert team who’ll get to know your needs, goals and outcomes.
Leverage Our Network
Based on our conversation, we’ll tap into our pre-vetted network using a process built on people, processes and technology.
Get Personalized Recommendations
We’ll present the best options based on your needs, with zero obligation to take the next step.
Yes, it really can be that simple.
Stop wasting your time with Google Searches. Start receiving personalized recommendations.
Google can’t tell you which providers are excellent, but we can. We work with hundreds of providers and have placed clients with them, giving us a unique understanding of the landscape and who delivers.
The first step towards simplifying your call center outsourcing search starts with a chat. Book a call today.