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About Us

We Help Transform Challenges Into
Lasting Competitive Advantages

Today’s call centers face challenges, including agent turnover, adapting to new technology and increased costs. Not to mention, competition and consumer demand are at all-time highs.

  It’s why Contact Center Consulting Group exists. 

  Our firm matches clients with top-tier providers they can’t access anywhere else and with personalized recommendations to simplify their search process. 

  No guesswork. Just results.

Meet The Team

An Expert Team With 75+ Years Of Experience

Hale Jay

Hale Jay

Founder & CEO

Cory Gallagher

Cory Gallagher

Partner

Scott Current

Scott Current

Partner

Ready For A Partner Who
Simplifies Your Search?

The first step towards simplifying your call center outsourcing starts with a quick chat — simply click below to book yours today.